Smiths Medical - Vital Care Account Manager (Bay Area)

Job Description

  • This position represents the Company directly to customers and the general public in an ethical and consistently reliable manner.

  • Sells Smiths Medical products and services to meet or exceed assigned quota. Prospects and qualifies customers in need of Company products and services

  • Works very closely with qualified medical professionals in an office, clinical, nursing facility, acute hospital, long term acute care, home health care, emergency medicine or other alternate care settings to ensure that the Company is meeting the specific needs of customers

  • Provides after sales service and support to maintain positive customer relationships and identify other revenue growth opportunities

  • He/she is responsible for submitting a variety of reports, including contact and accounts lists, as well as business plans to the Regional Business Manager in a timely and accurate manner

  • Works closely with and assists the Key Account Manager, if applicable, with the maintenance and growth of sales in the region?s largest and most important accounts

  • Sell Company products and services in the amounts required to meet or exceed assigned territory quotas thereby maintaining and constantly improving the Company's competitive position.

  • Work with established Company customers within an assigned territory to best utilize Company products and services for the greatest value to customers and their patients. Value to customers includes the following areas: Clinical, Financial, Reimbursement, Quality, and Reliability in products and services.

  • Prospect for new customers who will gain the greatest potential utilization and benefit from Company products and services. Find new medical protocols for the therapies Company products deliver.

  • Consistently work to improve personal knowledge and sales skills to become of greater value to current and potential customers and to the organization.

  • Maintain accurate and up to date records of business dealings within assigned territory, and submit required reports to the Regional Business Manager in a timely and accurate manner. Reports include, but are not limited to territory customer records, sales updates and forecasts, weekly expense reports, monthly reports, and annual business plans.

  • Responsible for assigned territory's success or failure in terms of the Company's reputation and profitability.

  • Within established Company policies and procedures incumbent must use extensive creative decision making and planning skills in order to accomplish goals. However, incumbent is accountable for final results and profitability of their assigned territory.


Required Skills and Experience

  • Degree in Business and/or/education/experience equivalence

  • Zero to two years experience in the healthcare related sales experience.

  • Proven expert prospecting, selling and negotiating skills in the medical device or related industry, including networking and partnering.

  • Some knowledge of Company and competitor products.

  • Knowledge of medical device or related industry sales and marketing policies and procedures, reimbursement/financial protocols, and an understanding of customer business.

  • Computer skills for practical use with Email, PowerPoint, word processing and spreadsheets.

  • Training skills required to effectively train customers and demonstrate Company products and services.

  • Effective and creative customer problem solving skills.

  • Proven effective verbal, written and presentation communication skills.

  • Demonstrated analytical and financial skills to identify patterns and draw conclusions from data and correlate data with business needs

About Us

At Smiths Medical, we are passionate about improving and saving the lives of patients through high quality, innovative medical devices and services. We are a leading global manufacturer of specialty medical devices that provides innovative and lifesaving solutions for the world?s healthcare markets.

Specializing in Infusion Therapy, Vascular Access, Vital Care, and Specialty Products & Services, our products are found in hospital, emergency, home and specialty care environments and are used during critical and intensive care, surgery, post-operative care and for supporting managing chronic illness.

Smiths Medical is an EEO/AA Employer/Vet/Disabled

If you require assistance with our online job submission process, please contact our Talent Acquisition team at 855-754-5032 ?to request an accommodation. Additionally, Smiths Medical invites interested deaf and hard of hearing applicants to use Video Relay Service (VRS).

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